We act as a travel agent for principal suppliers named in your itinerary, you are deemed to have entered into a contract with your selected property.
Deposit Payments
Pay £35 (or one person’s place) acts as a deposit to hold property availability for 48 hours. Use your Members Login to send invites by email or SMS, so your friends can pay towards the 30% provisional booking. This gives you peace of mind of who is attending and the group leader can easily track all payments made. Per person deposits are non-refundable.
Provisional Bookings
Within 48 hours we require 30% of the full booking value. Once that happens, we’ll process your booking and send you confirmation.
Balance Payments
The balance is due 12 weeks before the event. However, if you book with less than 12 weeks to go, we will confirm a balance date with you. The Party House group cost can be shared by the final group size. If the balance is not paid by the due date we will have to view the booking as cancelled by you with no refunds due.
Payment Charges
Absolutely none - hooray!
Security Deposit
You are responsible for treating the house and contents with great care, should your group cause any damage to the supplier's property during the event, they will be financially liable. All properties require a credit card or BACS good behaviour bond prior to arrival. Starting from £50 per person (usually £500 - £1000 per property). Payments are released within 14 days of departure.
Safety and Insurance
We entrust that our property owners observe the highest standards of safety and have appropriate levels of Public Liability Insurance. We have not undertaken an official examination of the facilities in all cases. You are responsible for taking out suitable travel insurance to cover your booking.
House Rules
Your accommodation will have a set of house rules in the welcome pack, for example:
Noise Policy (zero tolerance) – owners require you kindly consider the neighbours, with reasonable noise levels that does not disturb them.
Smoking is not allowed inside the accommodation or any other building on the premises.
Candles, naked flames or fireworks are not permitted on the premises.
Cleaning – you will leave the property in the same condition as you found it on arrival.
The number of persons occupying a property must not exceed the maximum number booked.
Properties with a hot tub or swimming pool have permitted hours of use.
Alterations by Freedom
Sometimes we have to make changes, usually because of circumstances out of our control. If this happens, we reserve the right at any time to substitute alternative accommodation or activities. If this means extra cost to you, we’ll let you know, giving you the choice to accept. If the booking becomes unavailable for reasons beyond our control, you will not be entitled to a refund but in certain circumstances we will offer you a free change of location or event date.
Alterations by You
We will try to accommodate any changes, subject to availability. We have two charges: £10 to add someone once the balance has been paid and lost deposits should you wish to change date or destination before the balance is paid.
Cancellation
The cancellation of a booking can be accepted only if it is received in writing/email from the group leader. All payments made are non-refundable and non-transferable. If our suppliers impose a cancellation charge the group leader will be responsible for meeting these costs.
If someone within your group cancels, whatever the reason, unfortunately we can't offer a refund. However, we can provide an invoice for insurance purposes should they have a suitable policy. Or better still, if they can find someone to take their place, we can arrange a name transfer free of charge.
If the whole booking becomes unavailable for reasons beyond our control, in certain circumstances we will offer you a free change of location or a change of date but you will not be entitled to a refund.
On the run up to the weekend
Please provide us with full names prior to the party. After the balance has been paid the property owner will send the group leader a welcome pack, including house rules, check-in and check-out times and other useful information.
We advise all our group leaders to contact the relevant activity suppliers on their Ticket Itinerary a week before the event to run through any queries that you may have.
Feedback
Should you encounter a problem whilst on an event, please take it up with the supplier at the time to allow them the opportunity to resolve any queries. If you are unable to resolve the matter, the group leader on behalf of the group should contact our Customer Relations Team within 7 days of your return. We will conduct a full investigation, simply bear with us for a week whilst we liaise with our suppliers, usually we are much quicker than this!
Other Information
In the unlikely event that you have to pay for an activity or for entrance to a venue booked and paid in advance through Freedom, then simply collect a receipt and send it for us to investigate.
GDPR Privacy Policy
We only pass on your group's names and contact details onto the suppliers relevant to your booking so that they can contact you regarding the event. All other information you provide is private and secure. We do not store card payment details and on request we will remove all your personal data within 8 working hours. Please note that the group leader is responsible for ensuring that the group is aware of these Terms.
Why Choose Freedom
Clear, Simple Pricing
Book online for £35
Friends Pay us Direct
Pay By Instalments
Download Event App
98% Recommend Us
Freedom Reviews
Average 4.85 out of 5 Stars From 1588 Reviews
Freedom Ltd Hen Weekend in Liverpool
Excellent support and customer service from the Freedom team who have been very accommodating throughout the reorganisation of plans during the last year. We had a really fun weekend in Liverpool and the highlight was definitely the lip sync battle.
By Liz Baker 11th December
Freedom Ltd Hen Weekend in London
Dreamboys hen weekend
Julie johnson and tasha We just returned from the most fabulous hen party London weekend Dreamboys, Power Boat Thriller and nude life drawing class the whole weekend was amazingly fun well organised and great value for the money all the event suppliers were polite well organised and made it such a great experience for us we would highly recommend freedomltd.com big shout out to Angela and her team nothing was to much trouble no matter how many times we emailed or called hotel was fabulous too with great food especially the breakfast
By Julie Johnson 12th November
Freedom Ltd Hen Weekend in London
Julie johnson and tasha We just returned from the most fabulous hen party London weekend Dreamboys, Power Boat Thriller and nude life drawing class the whole weekend was amazingly fun well organised and great value for the money all the event suppliers were polite well organised and made it such a great experience for us we would highly recommend freedomltd.com big shout out to Angela and her team nothing was to much trouble no matter how many times we emailed or called hotel was fabulous too with great food especially the breakfast
By Julie Johnson 12th November
Freedom Ltd Hen Weekend in London
We just returned from the most fabulous hen party London weekend Dreamboys, Power Boat Thriller and nude life drawing class the whole weekend was amazingly fun well organised and great value for the money all the event suppliers were polite well organised and made it such a great experience for us we would highly recommend freedomltd.com big shout out to Angela and her team nothing was to much trouble no matter how many times we emailed or called hotel was fabulous too with great food especially the breakfast
By Julie Johnson 12th November
Freedom Ltd Hen Weekend in Brighton
Positive: Professionalism, Quality, Responsiveness, Value
Just had to write and say what an amazing weekend we all had .Everybody really enjoyed it from the 23 year old to the 67 year old.
Would definitely recommend your company two years in the waiting because of covid but everybody I have been in touch with at Freedom have been so helpful all the way through.
Thank you all so much.
By Margaret Krelle 22nd October
Freedom Ltd Stag Weekend in London
Our compliments to the escape room staff. They were very efficient and enthusiastic
By David Lopez 16th October
Freedom Ltd Stag Weekend in London
Italian meal was also very good.
By David Lopez 16th October
Freedom Ltd Stag Weekend in Newquay
Positive: Professionalism, Responsiveness, Value
Organised a stag through Freedom back in late 2019/early 2020 which was rescheduled 4 times and finally happened last weekend. They were flexible, communicative and as helpful as they could be despite the circumstances - even having to accommodate supplier changes 2 days before the stag. Angela has been easy to deal with and came back to any questions very quickly. Thanks!
By Alistair Crichton 24th September
Freedom Ltd Stag Weekend in Cardiff
Booked and planned for 25 to go to Cardiff in August - could not of been as successful without the help of Karen,Emma and your team at Freedom!
Everything planned went ahead with no issues and honestly made my life allot easier, even when I needed help with changes or people changing they could not of made the process any easier for me.
Would not use anyone going forward when needing to plan a day or weekend away!
Cardiff was brilliant, considering lock down and all other complications that come with Covid - I can not thank the freedom enough for making it all happen.
Cheers
By Alfie O'Brien 13th August
Freedom Ltd Stag Weekend in London
I found the ladies at Freedom very helpful throughout the entire process.
It's not easy organising events like these, as the invited participants usually change things very late on! However, none of this bothered Freedom & they obliged without any complaints!
The weekend went very well & according to plan, which was much appreciated.
Moreover, Zack had a great time - which is what it's all about!
So did the rest of us!
Would gladly recommend Freedom to others - they are a pleasure to work with!