Help and Advice - FAQ's

FREQUENTLY ASKED QUESTIONS Our experience tells us that these are the questions most of our clients are looking for answers to, however if your question is not on the list we encourage you to email us on info@freedomltd.com or simply pick up the phone and dial 0845 888 8008

1. Why book with Freedom?

2. How do I make an enquiry?

3. How soon do I need to book?

4. How and when do we pay?

5. Why do I pay you my deposit before I know where I’m going?

6. Is booking online secure?

7. What happens if I’ve made the booking and then circumstances change, e.g. someone drops out or we want to add another guest?

8. What are the maximum and minimum group sizes?

9. What happens if we have odd numbers?

10. Is there a minimum age for the activities?

11. Will I need a driving licence?

12. Some guests can't do the whole weekend, is it possible to do parts?

13. Do we have to have an overnight stay?

14. Where will the hotel and activities be?

15. A member of our party is disabled or has special needs, what should we do?